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Equipping Public Sector Managers for Difficult Conversations: Best Practices for Effective Communication
Difficult conversations are inevitable in any workplace, but in the public sector, where transparency, accountability, and employee rights are paramount, they can be especially challenging. Many managers lack the confidence or skills to navigate discussions about performance issues, workplace conflicts, or sensitive employee concerns effectively. Without proper training, these conversations can escalate, leading to disengagement, grievances, or even legal complications.
Speaker
Leslie
Tolliver, JD, SHRM-CP
HR Manager
City of Clayton
By day, I’m an HR Director; by night, an HR consultant, unraveling workplace drama like a detective in a juicy mystery novel. A former attorney, I’ve traded courtrooms for guiding others through legal pitfalls with wisdom and humor. As a mom of four, I’ve mastered negotiation better than any law school could teach. A globetrotting foodie, my passport is a food journal. Proudly neurodivergent, my brain zigs, zags, and sparks brilliance. In short, I’m an attorney, HR sorcerer, fearless parent, culinary adventurer, and thought pioneer—blending wisdom, wit, and experience into everything I do.
Equipping Public Sector Managers for Difficult Conversations: Best Practices for Effective Communication
Description
Topic Areas
New to Public Sector HR (what do you need to know), Performance Management
Target Audience
Federal, National, Regional/Local, Special Districts, University/School Districts
